Contact Us

If you would like to book an initial session or have an inquiry, please fill out the contact form below or email us at amy@drlaurakeyes.com. There will be no obligation to make an appointment.

We aim to respond to all enquiries within 72 hours. We respond faster to email & website enquiries than voicemails - so contact this way is preferable.

All visits in person are by prior appointment only, with no walk-in enquiries possible. We do not offer free initial therapy sessions, but there is no commitment beyond the first paid-for session.

Not sure if therapy is for you? Not sure if it is the right time to start therapy?

Lots of people are not sure if therapy is right for them, if they are ready, or even what to expect from a therapy session. We would like to join you in a conversation to hopefully demystify the process!

The initial assessment session is an invitation to talk though any fears or anxieties you may have about therapy, and discuss what you are looking for in a therapist. There is opportunity to work out what is happening that is causing you difficulty, what you feel is at risk if you don’t take action, and what you hope to get out of treatment (therapy goals).

If, after that session, you decide that therapy is not for you, or a different approach is needed that cannot be provided, we will do our best to put you in touch with someone who may be able to help.

There are some great resources for thinking about whether talking therapy is right for you, such as those from MIND & the Mental Health Foundation.

This Privacy Policy explains how Dr Keyes uses and protects any information that you give when you use her Service. Dr Keyes is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified when using her services, then you can be assured that it will only be used in accordance with this privacy statement. It will not be shared with any other parties. Please regularly check this page to ensure that you continue to be comfortable with the measures taken to protect your privacy. By visiting www.drlaurakeyes.com you are accepting and consenting to the practices described. Further information may be provided in our Privacy Policy, which is available upon request.

Cookie Policy Statement:

Our website may use cookies and similar technologies to improve functionality and analyse website usage. You can manage cookie preferences through your browser settings. Further information may be provided in our Cookie Policy, which is available upon request.

Website Terms and Conditions:

By using this website, you agree to these Terms and Conditions. The content provided is for general information purposes only and does not constitute psychological, medical, or professional advice, nor does it create a psychologist–client relationship. While we make reasonable efforts to ensure that the information on this website is accurate and up to date, we do not guarantee its completeness or accuracy. We are not responsible for any loss arising from reliance on website content or from the use of third-party websites linked from this site. This website is not monitored continuously and should not be used for emergencies or urgent mental health concerns. All website content is protected by intellectual property rights and may not be reproduced without permission. By continuing to use this website, you accept these terms. For further information, please contact Dr Laura Keyes & Associates Ltd.

Complaints Policy Statement:

We are committed to providing a professional, respectful, and high-quality service. We welcome feedback and take any concerns or complaints seriously as part of our commitment to continuous improvement. If you are dissatisfied with any aspect of our service, we encourage you to raise your concerns with us as soon as possible so that we can work towards a resolution. All complaints will be handled fairly, confidentially, and in accordance with our Complaints Policy. For a copy of our full Complaints Policy and information on how to make a complaint, please contact us.